Communicate Better for Better Results
A recent survey by US staffing agency, Accountemps found that 1/3 of HR managers cited communication issues as the main cause of staff morale issues. Communication was also the most popular solution to the problem of low morale, with 38% of managers stating that communication, over monetary and other rewards, was the best remedy to poor morale at work. It’s easy to turn to incentives such as days off, recognition programs and monetary bonuses in an attempt to boost staff morale, but if there is a fundamental lack of clear communication between managers and staff, these “solutions” are unlikely to have any long-term impact on staff attitudes. Employees like to feel that their superiors are honest and transparent and that they are kept in the loop in terms of the overall plans of the company. This is particularly important in the recent tough economic times, when threats of redundancy and gossip has the potential to damage staff morale. Good companies not only need to reco...
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