Making Change
There is nothing simple about the composition of health care organizations. This complexity comes from, among other things, a concourse of medical professions and other stakeholders (e.g., patients and government) usually with incompatible interests, perspectives and time frames. Exacerbating the challenges for health care leaders is the well-known need to satisfy the insatiable demand for health care - with limited financial assistance. Health care executives frequently face additional challenges because: they have disparate stakeholder groups health care organizations have multiple missions (e.g., provide health care to their communities, remain fiscally sound, and be a primary employer in the community) professionals such as physicians and nurses value professional autonomy, and their decisions have a huge influence on health care expenditures, and the information necessary to manage the change process is usually sparse and always insu